When residents of a 24-unit apartment building in London discovered that previous tenants still possessed keys to the communal entrance, the managing agent called Keys4U to implement an immediate and comprehensive lock change programme.
The Urgency
Unknown individuals were entering the building using old keys, creating significant safety concerns. The managing agent needed a solution that would secure the property quickly while minimising disruption to residents.
Keys4U's Solution
We arrived within 30 minutes and implemented a staged approach:
- Emergency rekeying of the main communal entrance lock
- Installation of a new British Standard 5-lever mortice lock on the rear fire exit
- Distribution of new keys to all 24 units within 24 hours
- Implementation of a restricted key system preventing future unauthorised duplication
- Upgrade to an electronic access control system for the main entrance
Resident Communication
We worked closely with the managing agent to ensure all residents were informed throughout the process. Temporary access codes were issued during the transition, and our team remained on-site until every resident had received their new keys.
Ongoing Support
Keys4U now provides ongoing maintenance and emergency callout services for the building. The new restricted key system means that any future key requests must be authorised by the managing agent, eliminating the risk of unauthorised copies.
Managing a residential property? Call 033 3305 2993 for expert communal security solutions.