Being a locksmith company we are always advising people on naming sure that unwanted visitors do not enter our clients' homes and commercial properties. So of course, we are particularly careful about our own locksmiths and engineers are fully compliant with statutory certification. The Disclosure and Barring Service (formerly the Criminal Records Bureau) is the benchmark for checking employees records through DBS certificates which must be renewed every three years. We are extremely diligent in this issue and aside from a DBS certificate we also demand evidence that employees are eligible to work in the UK along with any other relevant qualifications like Certified Registered Locksmith (CRL).
You might think that insisting on a DBS certificate is 'over the top' because it would be rare for locksmiths to be working in premises with children. But there are situations where locksmiths might be in contact with children (like a school or hospital) so the DBS is indeed crucial to keeping children and vulnerable adults safe.
We are proud of our accreditations which include ISO 9001 (requirements for a quality management system; ISO14001 (effective environmental management) and ISO 45001 (occupational health and safety). We are also members of BIFM (British Institute of Facilities Management) which is the professional body for Facilities Management.
It is the responsibility of companies to ensure their staff and contractors meet all statutory requirements but you can also be proactive by verifying the person entering your house has identification and if you are worried about anything you should contact your supplier. We would be pleased to share with you the excellent references we receive about our staff and contractors.
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