Finding yourself locked out of your home, or dealing with a broken lock, can be stressful. Knowing who to call — and what to expect — can make the situation much less daunting. This guide walks you through the key scenarios and who you should contact in each case.
Locked Out of Your Home
If you are locked out of your home, the first call should be to a professional locksmith. A reputable locksmith like Keys4U can gain entry to your property using non-destructive techniques in most cases, meaning your lock and door remain undamaged.
Do not call the police for a standard lockout — they will not help unless there is a risk to life. Do not attempt to break in yourself, as this can cause expensive damage and may attract unwanted attention.
After a Break-In
If your home has been burgled, call the police first on 999 (or 101 if the burglars have left). Once the police have attended and given you permission to enter, call Keys4U for emergency lock replacement and boarding-up services.
Broken or Faulty Lock
A lock that is stiff, difficult to operate, or has failed completely should be repaired or replaced by a professional locksmith. Do not ignore a faulty lock — it is a security vulnerability that could be exploited.
Lost or Stolen Keys
If your keys have been lost or stolen, call a locksmith to change your locks as soon as possible. If your keys were stolen along with any identification showing your address, treat this as an emergency.
How to Avoid Rogue Locksmiths
Unfortunately, rogue locksmiths are a real problem in the UK. Here is how to protect yourself:
- Always ask for a full quote before agreeing to work
- Be wary of very low call-out fees — they are often a bait-and-switch tactic
- Check for reviews on Google or Trustpilot
- Ask if the locksmith is insured and accredited
- Do not pay in cash if possible — use a card for a paper trail
Call Keys4U
Keys4U is a trusted, professional locksmith service operating across London and the UK. We are available 24 hours a day, 7 days a week, and we always provide transparent pricing before starting work.
Call us on 033 3305 2993 or visit our emergency locksmith page for more information.


